SUPPORT
Help, whenever you need it.
EasyFlow360 is the platform your accountant, agency, or service business uses to work with you — invoices, documents, messages, and more, all in one place. The mobile app and client portal are free to use.
If anything isn't working, or you're not sure how something is meant to work, reach out. A real person reads every message and we reply within one business day.
Common questions
- How do I get an account?
- You don't sign up on your own — the business you work with (your accountant, agency, or service provider) invites you by email. Open that invitation to set your password and get started. If you never received an invite, contact your business or email us.
- How do I sign in?
- Use the email address your business invited, at app.easyflow360.com or in the EasyFlow Client app. You can also enable Face ID or Touch ID in the app for faster sign-in.
- I can't sign in or forgot my password.
- Use “Forgot password” on the sign-in screen to get a reset link by email. If you're still stuck, email contact@easyflow360.com and we'll help you back in.
- Does the app cost anything?
- No. The app and client portal are free for you. The business you work with pays for the EasyFlow360 platform — there is nothing to buy inside the app.
- How do I get help with something specific?
- For questions about your invoices, documents, or work, message your business directly through the app. For technical problems with the app itself, email contact@easyflow360.com.
- How do I delete my account and data?
- You can request account and data deletion at app.easyflow360.com/delete-account, or by emailing contact@easyflow360.com.